Payroll for freelancers, rebuilt so a monthly pay run takes four minutes instead of an afternoon.
[02]
Orrin’s customers are small studios that pay between five and forty freelancers a month. Every pay run meant exporting invoices, checking bank details by hand and approving each payment one at a time.
Support logged the same complaint every week: people didn’t trust the total until they had checked it line by line, so a ‘quick’ pay run took most of an afternoon.
[03]
I sat in on eleven pay runs over video and timed every step. Two steps did almost all the damage: matching invoices to people, and confirming bank details that hadn’t changed in months.
We replaced the invoice list with a single pay run card that shows who, how much and what changed since last month. Only the changes ask for attention; everything else is pre-checked and collapsed.
[05]
The median pay run fell from three hours to four minutes. Failed first payments dropped 38% because new bank details now get a one-cent test transfer before the real one.
The pay run card became the pattern for the rest of the app, and the design system we built around it now covers 214 components across iOS and web.
[06]
People don’t want fewer screens, they want fewer decisions. The biggest win came from deciding what not to ask, not from redrawing the interface.
[07]
MORE WORK
Payroll for freelancers, rebuilt so a monthly pay run takes four minutes instead of an afternoon.
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